Our Work
Partners for positive change
What we do
As a passionate and interdisciplinary consulting team, we work with partners to develop and advise on creative and valuable risk management solutions covering a full range of risks for low-income populations, and we raise our voices to ensure that low-income people are not left out. Our microinsurance clients include multinational and domestic commercial insurers, foundations, bi- and multi-lateral development agencies, regulators, non-governmental organizations (NGOs), and investors. Since 2000, we have worked with insurers and others to implement projects in more than 75 countries.
Working together to help low-income populations manage risk
Insurers
The microinsurance market is distinct from traditional insurance, with unique challenges and opportunities. For insurers looking to start or sustain a successful microinsurance program, we bring industry-leading expertise to assist with:
- Customer and market insights to understand low-income segments, distribution channels, value chains, and industry trends.
- Product innovation from concept to pilot to rollout.
- Business transformation and strategy to adopt new models, processes, and go-to-market capacity.
Donors and development agencies
For organizations working in the global development sector, building resilience through risk management solutions is a cornerstone of success. Our extensive work with development-sector organizations includes:
- Regulatory and policy-level consulting, training, and assessment.
- Industry development, including microinsurance product design, strategy, and capacity building.
- Research on microinsurance supply and demand, market segmentation, and the enabling environment.
- Innovation research on topics from household risk management to micro-pensions to remittances.
Regulators
Ensuring proportionate regulations, valuable products for customers, and sustainability for insurers is a tough task for regulators accustomed to traditional insurance. We help smooth the way with:
- Regulatory roadmaps, assessments, and implementation.
- Capacity building through training for regulators, insurers, and distributors.
Investors
As a market-based solution, microinsurance requires investment—and must deliver returns. Investors turn to Milliman to evaluate and optimize opportunities so they can put their resources to work. We offer:
- Investment support through country and institutional feasibility assessments, training, opportunity identification, and due diligence.
- Technical assistance to help investees succeed, such as go-to-market strategy and business transformation.
Non-insurance sector organizations
Insurers aren’t the only organizations with a role to play in microinsurance. We also work with banks, FinTechs, and businesses from non-financial sectors. Whether you’re starting from a new idea or a mature business, we can help you achieve your goals with:
- Insights on feasibility, institutional readiness, markets, competition, customers, and partnerships.
- Implementation assistance including strategy, prototyping, testing, training, and partnership development.